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Job Title :
Alarm Coordinator
Job ID :
Location :
RI - Cumberland
Street Address :
200 Highland Corporate Drive
Category :
Loss Prevention
Description :
Job Description
As an Alarm Coordinator within our Alarm Central Station, you will be tasked with monitoring and dispatching alarm events related to multiple CVS Health facilities across the country. Our Alarm Coordinators also perform various tasks in data entry and remote alarm management.

The shift for this role will be Saturday-Wednesday from 21:30 - 00:00 and Tuesday-Saturday 15:30 - 00:00

Required Qualifications
- 1+ years of professional work experience required experience in an emergency dispatch, call center, or retail store environment strongly preferred

Preferred Qualifications
- Emergency dispatch or call center experience preferred
- 1+ years using a computer to quickly and easily navigate through web sites
- Prior work experience in a Loss Prevention function and/or strong interest in working in a Loss Prevention
- Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing
- Ability to effectively interact with management and local emergency response authorities
- Proven ability to prioritize competing demands
- Demonstrated ability to work with a high degree of accuracy and attention to detail
- Demonstrated ability to maintain information in the strictest confidence
- Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality

Verifiable High School Diploma or GED required.

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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