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Job Title :
Digital Product Manager
Job ID :
Location :
RI - Woonsocket
Street Address :
Category :
Digital|Product Management
Description :
Job Description
CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for Digital Product Managers that are passionate, driven professionals who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the ground floor of digital innovation that aims to reinvent what a pharmacy and a health care company can be. Evolving CVS Health’s ability to create personalized experiences across our consumer touch points is a key priority for the company and for our Digital team. As a Digital Product Manager you will develop digital products, define requirements and manage digital product features for CVS Health's online Pharmacy and health digital tools, along with deliver to market and support the market readiness and adoption strategies.

Responsibilities include:
  • Develop and manage product life-cycle, including scope, business requirements and go-to-market strategy.
  • Continuous monitoring and analysis of product efficacy; strategic planning, research, and recommendation of future product enhancements.
  • Internal and external promotion/evangelism of product road-map.
  • Develop business requirements for the enterprise digital pharmacy products.
  • Drive the scoping and definition process for new digital product concepts including business case, product specifications and prototyping.
  • Manage product road-map deliverables.
  • Optimize and ensure superior member experience.
  • Work closely with IT, UX, pharmacy operations, legal, marketing, customer service, PR, and executive teams to bring products to market, develop and grow business opportunities.
  • Collaborate with technical, creative and business stakeholders to ensure timely and accurate product implementations Support go-to-market planning and engagement to gain successful product adoption.
  • Work with appropriate partners to extend pharmacy solutions across all appropriate digital channels.

Required Qualifications
- Bachelor's Degree and a minimum of 5+ years of experience in a product development/management role within a digital setting, including at least 2+ years developing products in an agile environment.
- A minimum of 3+ years of experience taking on end-to-end product ownership and successfully delivering results in a dynamic and complex environment.
- 3+ years of quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations.
- A minimum of 2+ years of experience collaborating, exemplifying interpersonal and leadership qualities while utilizing excellent written, verbal and presentation skills to present findings to a variety of internal and external audiences in order to influence senior executives.
- A minimum of 2+ years of experience working in a deadline-driven corporate environment, where attention to detail, and the ability to multitask/prioritize a workload of competing priorities.

Preferred Qualifications
- Strategic approach to problem resolution as well as the ability to develop and communicate a sound plan.
- Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners.
- Demonstrated ability to work cross-functionally with engineering, design, and project management counterparts to deliver products/services.
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
- Ability to be decisive in ambiguous situations.

- Bachelor Degree (Required).

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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