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Job Title :
Advisor, Quality Assurance
Job ID :
746985BR
Location :
IL - Buffalo Grove
Street Address :
2100 E. Lake Cook Rd.
Category :
Customer Service
Description :
Job Description
Ensuring that defined quality assurance processes are implemented in all aspects of project oversight. Lead the delivery of QA training and areas of expertise. Represent quality assurance in discussions with all aspects of the project life cycle related to root cause analysis, the mitigation of project risks, defect triaging, and planning. Review reports and software test results and provide feedback Solve complex problems for projects or teams. As a recognized expert, participate in knowledge transfers to ensure that system and business domain knowledge is maintained as QA members and contractors move between projects orother initiatives. Assist in the adoption of new technology in the department.Ensure that defined QA SEP Processes are implemented in all aspects of project oversight (plan, design, implement, execute, evaluate). Keep abreast of technology trends in the QA and PBM industry and determine if useful and/or feasible (i.e., impact) and make recommendations to the organization. Provide feedback on and suggestions for improving QA Processes to QA management. Report to the Manager of Quality Assurance on quality assurance processes, project and program management status, and individual contributor performance, including full-time employees and contractors. Support Production and Warranty issues On Demand and participate in release support for both major and minor releases. Assist QA management in data gathering for QA metrics and improvements. Continually enhance understanding of PBM knowledge.


Required Qualifications
Master's degree in Engineering, Computer Science, Information Systems, IT, or a closely related technical field or the foreign equivalent and 2 years of experience in software quality assurance, including 2 years of experience with PBM, software testing, mainframes, and web-enabled applications is required. Caremark, LLC will accept a Bachelor's degree and 5 years of experience in lieu of a Master's degree and 2 years of experience. Must apply by 04/26/18.


Preferred Qualifications
Please see required qualifications.


Education
Master's degree in Engineering, Computer Science, Information Systems, IT, or a closely related technical field or the foreign equivalent and 2 years of experience in software quality assurance.


Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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