Job Description Are you an experienced Registered Nurse who is ready for something new in your career? In the Clinical Service Liaison role, youwill have the opportunity to utilize your clinical expertise as well as your interpersonal skills. You will partner with variousdepartments of assigned hospital systems to initiate high-quality care for our patients who are preparing for discharge to theirhomes.
Our Clinical Liaisons facilitate timely placement of patients requiring home infusion or enteral services by gatheringpreadmission data and collaborating with hospital discharge team to ensure quality of service and implementation of aneffective treatment plan.
You will be responsible for maintaining and growing core therapy admits through customer relationships and providingresponsive customer service with assigned accounts.
* Evaluates current and future clinical and service needs for existing and new accounts. * Demonstrates thorough knowledge of core therapy referrals, qualifying criteria both by payor source and branch. * Collaborates with case managers, payers, referral sources, home health agencies and Coram staff to facilitate patientdischarge and coordination of care. * Conducts in-services and continuing education programs for referral sources and/or their support staff. * Introduces new services, therapies, drug protocols and products to referral sources. * Recognizes opportunities for expanding the business relationships with existing accounts and involves the TerritoryManager or Regional Vice President, Sales at the appropriate time to present and negotiate Coram’s other programs.* Provides clinical expertise in support of the sales effort by utilizing clinical skills to assist referral sources withidentification of appropriate home infusion candidates, providing assessment of patients’ ability to provide care,providing patient teaching regarding therapy and supplies, and/or by connecting patient to a pump in order to facilitatedischarge from a facility. * Appropriately documents patient care activity, coordination of home infusion nursing services provided and allcommunication with patients, physician and referral source. * Complies with Company policy and procedure for electronic and paper patient clinical record entries. * Communicates/coordinates discharge planning activities for new patient referrals with branch personnel (admissions,clinical, operations, reimbursement) and referral sources. * Assists with activities to achieve favorable branch net revenue and profit/loss that meet Company objectives. * Participates in all scheduled sales conference calls and branch meetings as directed. * Performs other duties and responsibilities as assigned
Required Qualifications* RN diploma, Associate’s or Bachelor’s degree from an accredited college or school of nursing. * Current licensure as a Registered Nurse in Nevada. * Valid and current driver's license and auto insurance. * Must have and maintain a current CPR certification. * Excellent customer service skills. * Strong verbal and written communications skills. * Basic computer skills.Preferred Qualifications* One year of experience in an acute care settingEducation
* RN Diploma, Associates or B.S. degree in nursingBusiness Overview
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
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For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/