Job search

Apply Now    
Job Title :
Account Executive
Job ID :
Location :
MI - Livonia, MI - Work from home
Category :
Account Management|Omnicare
Description :
Job Description

The Account Executive is responsible for developing and maintaining the business partnership with the decision maker and all other key customer personnel. This includes retention and customer happiness as well as ensuring the execution of the covenants of the pharmacy agreements in collaboration with Division Management and Omnicare’s Account Management Department.

- You develop and maintain the business partnership with the decision maker and all other essential personnel

- Serve as the single point of contact and manager of customer relationships

- Optimize customer experience by partnering with other Omnicare resources to fulfill customer needs

- Understand and articulate Omnicare programs and service offerings

- Drive customer utilization of key programs and improve service opportunities which best serve customer needs

- Aggressively lead contract negotiations and secure contract renewals in partnership with appropriate divisional leadership

- Oversee and conduct Executive Reviews and other meetings with customers as applicable and upon request

- Provide routine customer updates and report issues/problems timely to Customer Service Manager and other division management as necessary, including issue resolution

- Ensure regular ongoing communication with customers to provide updates, optimize Omnicare services and discuss key customer issues

- Demonstrate existing customer relationships to promote and drive organic growth as well as new business

- Attend customer meetings as requested or needed

- Represent Omnicare at customer or industry related events when appropriate

- Oversee plans for new facility start-ups

- Conduct or coordinate training as necessary to roll out new programs / services

- Collaborate with Division and local pharmacy management and Omnicare’s Account Management Department to prioritize, implement and monitor key initiatives based on their respective goals and objectives

- Participate in retention activities, including, but not limited to deep dives and calendar calls

- Collaborate with appropriate Omnicare staff to develop, implement and evaluate appropriate follow-up to customer happiness survey results

- Follow all applicable government regulations including HIPPA, display behavior which exemplifies employee code of conduct guidelines, and ensure staff adherence

Required Qualifications

- At least two (2) years of experience in customer-facing positions
- Ability to travel up to 75% of time, including overnight travel. If driving must maintain a valid driver’s license and be able to provide proof of insurance.
- High School Diploma or equivalent

Heavy Travel in and around Michigan

Preferred Qualifications


- Four year degree in business or industry related field or comparable work experience
- Long Term Care Industry experience preferred
- Familiarity with pharmacy operations and processes
- Prior direct client account management experience with portfolios representing at least $5M annually

Heavy travel in and around Michigan

Bachelor’s Degree or related experience required

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

Apply Now    
Link for schema

Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

Changing the future of health care at CVS Health

CVS Health Opens Talent Connect Center (TCC) at Fort Bragg

Colleague Resource Groups at CVS Health

com_survale.init(1481313728000) survale.init(101009583)