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Job Title :
Senior Business Analyst
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Information Systems
Description :
Job Description

Business Analyst role with CVS Health's Retail Pharmacy team that is driven by a vision to "improve the quality of human life” of those we serve by making innovative and high-quality health and pharmacy services safe, affordable, and easy to access. This individual will assist the Business Analysis Manager and/or other senior team members to
complete requirements elicitation and related tasks throughout the project life cycle.


- Work autonomously on small to medium-sized projects including: planning, requirements management, elicitation, and analysis

- Elicit and document business, functional, and non-functional requirements; translate ambiguous, complex business problems into clear, measurable requirements

- Assist senior resources during the business analysis effort on large-sized projects

- Play a leadership role in business problem-solving

- Drive innovative technology solutions aligned with CVS Health's business strategies

- Provide mentoring and feedback for junior Business Analysts

Required Qualifications
Self-driven individual with the following:

- 3 to 5 years of demonstrated practical work experience in the Business Analyst role, including writing business requirements
- 3 to 5 years’ experience in the software development methodology life cycle, including process analysis and design, business and functional requirements analysis, use case analysis, data analysis, system design, development, testing, and implementation
- 1 to 3 years’ experience developing use cases using a software development methodology
- Experience facilitating design discussions as related to understanding requirements
- Experience with one or more SDLC methodologies
- Writing and Verbal skills with a meticulous attention to detail, to communicate information effectively to leads, managers, and technical staff
- Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, project management, and technical staff)
- Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language
- Organizational skills, to work in a fast-paced environment, on multiple projects and tasks concurrently, while also working with the vast array of information gathered during elicitation and analysis, and to cope with rapidly changing information

Preferred Qualifications

- BA experience in the Healthcare industry
- Strong hands-on experience with Microsoft Office: Word, Excel, PowerPoint, Visio
- Pharmacy and/or PBM knowledge a plus Business process modeling knowledge or experience a plus
- Technical or development background a plus


High School Diploma/GED and 8+ years of IT Business Analysis experience


Bachelor’s Degree

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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