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Job Title :
Director Digital Strategy and Innovation
Job ID :
Location :
MA - Boston
Street Address :
116 Huntington Ave
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Description :
Job Description
CVS Caremark is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are building creative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be at the beginning of digital innovation that aims to reinvent what a pharmacy and a health care company can be.

As a senior leader in the Digital Strategy and Innovation team, the Director will develop the long-term digital innovation strategy and business plan for enterprise digital, including the Retail, PBM, MinuteClinic, and Specialty business units. This is a unique opportunity will blend business and strategic rigor with an innovator’s creativity. In this role, you will be part of an important initiative to create the 3-5 year strategic vision in key growth areas of the business through the lens of digital innovation.

We are seeking an individual for this role who can take complex problems and formulate a compelling approach to work towards solutions, applies a think customer mentality, can balance quantitative and qualitative inputs to lead business critical recommendations. You should be an excellent communicator who is experienced working cross-functionally, presenting to senior level leadership at a Fortune 10 company and influencing different personalities and perspectives. In addition, this person will need to have a strong business instinct, track record for delivering results and the ability to help structure large amounts of information around complex and far-reaching digital strategic topics in healthcare and retail. This person should be a visionary, high-energy, intellectually curious individual who can thrive in a high demand, high performance environment.


-Guide the development of the long-term digital innovation strategy and business plan for Digital business units including the Retail, PBM, MinuteClinic, and Specialty
-Lead synthesis and communication of complex information from disparate sources into a clear compelling story, and develop recommendations that help guide decisions for top-level leadership across the organization
-Facilitate work with key stakeholders (Business Units, Finance, IT, Legal) to create and deliver meaningful Digital strategies and enables CVS Health’s competitive differentiation
-Own the design and facilitation of brainstorming and ideation workshops for enterprise initiatives using subject matter experts
-Lead your team's business case creation that supports high value opportunities
-Oversee the secondary research, including the summary, collation and synthesis of existing research
-Provide oversight on the design and conduct primary research of patients, customers, physicians and payers in support of key strategic initiatives

Required Qualifications
Bachelor's Degree and a minimum of 8+ years of experience in a strategic/business planning role, OR a MBA and a minimum of 5+ years of experience in a strategic/business planning role.

Preferred Qualifications
5 + years of experience in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
5 + years working experience within matrix environments and demonstrating the ability to work cross-functionally.
5 + years in building and maintaining effective partnerships and have a real passion for digital and ability to make decisions in an ambiguous situations.
5 + years of experience in team building and leadership involving direct, indirect, and non-reports.
5+ years of experience synthesizing goals and corporate visions into an actionable, strategic plan

Bachelor Degree Required

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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