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Job Title :
Undergrad Intern - QA Tester - UAT
Job ID :
Location :
TX - Irving
Street Address :
750 W John Carpenter Fwy Ste 1200
Category :
Intern - Corporate
Description :
Job Description
CVS Health offers a comprehensive internship program designed to engage students, impart valuable skills, and offer insight into a potential career path with a Fortune 12 company. Highlights include a structured program plan, hands on project work, access to mentorship and networking opportunities, and learning and development sessions. During the 10 week engagement interns will be in a supportive learning environment contributing both independently and on a team against key department initiatives. Competitive compensation is offered including a stipend for eligible candidates.

Under Client Services, the Testing Center of Excellence business unit evolves delivering accuracy through various testing methodologies. You will learn from a diversified team culture, with narrow focus towards process improvement through automation as automation testing is a large aspect of our department . The TCOE team is responsible for testing quality and accuracy for our PBM, Health Plan, individual, and EGWP lines of business. This responsibility spans from Eligibility through Claim Adjudication. Testing is done to prevent defects from entering the Production environment. Testing activities are cross functional as well as coordinated across departments and include business owners, business users, IT,and systems support. When changes are introduced as part of the SDLC, those changes are thoroughly tested to ensure all stated requirements are met. This includes both functional and non-functional requirements.

During your time as an intern, you will work on a project focused on process improvement within our client services. Some of your responsibilities in this project will include:

- Project Summary & Duration
- Document the testing process and tools
- Hands-on with testing and using tools
- Identifying "what" improvement is needed
- Deliberate with peers on the improvements
- Calibrating improvements with leaders for approval
- Create documents on the new process and job aids
- Capture metrics

During your internship, you will have the opportunities to learn:

- CVS Heath's core values and business model
- CVS Health's testing practices
- Our team culture and how to deliver products in a team environment
- The dynamic Pharmacy Benefits Management industry

Required Qualifications
- Availability to work full time for duration of the 10 week program.
- Analytical skills
- Experience with root cause and remediation
- Basic coding experience
- Ability to research, analyze and interpret rules and regulations, then apply them to current P&P
- Knowledge of Quality Assurance (QA) principles, practices and procedures

- Ability to query back end database using SQL commands
- Basic understanding of Healthcare
- Basic understanding of Federal and State agencies (CMS) and their role in Healthcare

Preferred Qualifications
- Automation and Process knowledge with high degree of passion towards defect detection
- Excellent communication (Verbal and Written) and collaboration skills
- Courteous and professional demeanor with the desire and ability to work as a team
- Strategic, forward thinkers with sound technical and analytical abilities
- Working knowledge of Microsoft Office applications including Word, Excel, Power Point and Access
- Superior organization and prioritization skills

- Candidates must be enrolled in an undergraduate degree program at a 4 year college or university and entering their senior year in fall of 2018

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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