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Job Title :
Manager - Strategic Planning and Analysis
Job ID :
Location :
AZ - Chandler, CA - Redlands, FL - Orlando, IL - Mt. Prospect, IL - Northbrook, NJ - Fairfield, RI - Woonsocket, TX - Irving
Street Address :
105 Mall Blvd
Category :
Business Analyst|Management
Description :
Job Description
As the Strategic Planning and Analysis Manager, you will manage a team that will work closely with HR, Finance, Operations and Resource Planning to create and maintain labor staffing models for long term forecasting. You will provide in-depth analysis of operational performance, and weekly/monthly reporting packages for distribution to management and senior leadership. You will be responsible for developing and maintaining statistical and other quantitative analysis methods to support development of efficient staffing plans.

The Strategic Planning and Analysis Manager will develop and maintain accurate labor forecasts to predict staffing needs under a variety of intake volumes, workloads, work activities, rates and other conditions using data/statistical analysis.

You will establish weekly and monthly reporting that measures forecast accuracy (forecasts vs actuals) based on volume, workload, efficiencies and other factors to ensure meaningful identification of variance drivers and impacts (both staffing and financial)

You will analyze data in order to conceptualize and define operational problems and/or improvement opportunities. You will plan and execute analysis by interrogating data and other information to perform root cause analysis and develop an impact assessment.

You will have a strong customer focus and will require shown success in problem solving, collaboration, flexibility, planning, decision-making, and data analysis. The Manager will facilitate discussion among process partners to analyze and communicate results (both written and verbal).

Other responsibilities include:

Representing and explaining complex models, forecasting principals and performance results to Operations, Finance and other leadership.
Mentoring and training analysts and other staff on standard methodologies for business and operational forecasting and analysis. Interpreting and making effective use of process performance data, presentations and general communications.
Validating requirements for performance and ad hoc reporting.

Required Qualifications
5+ years of labor planning, analysis and reporting which includes experience performing quantitative and qualitative analysis of existing operational processes based on in-depth knowledge of organizational objectives.

3+ years of experience leading, managing and developing a team of 3 or more individuals

Proficiency in Microsoft Office applications (particularly Excel).

Preferred Qualifications
Healthcare or Pharmacy Benefit Management experience preferred

Bachelors degree

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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