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Job Title :
Client Services - Sr Advisor : Project Management
Job ID :
Location :
TX - Irving
Street Address :
750 W John Carpenter Fwy Ste 1200
Category :
Information Systems|Project Management
Description :
Job Description

The Senior Advisor, Project Management will be responsible as the
Single Point of Contact for the overall Quality throughout Benefits and
Clinical Implementations, ensuring Client Experience and Member Experience meet
or exceed their expectations. Present overall Quality Management Strategy to
Key Stakeholders both externally and internally, including executive level
presentations both externally and internally. Work closely with Client
Implementations and various Business Areas (Workstreams) to define, manage, and
deliver enterprise-wide QA processes, enterprise test strategies, and quality
controls across the PBM testing portfolio. Primary responsibilities include
working with the client to understand their Quality goals in order to ensure
CVS delivers to those goals.

This includes:

ndirectly managing and oversight of quality reviews and compliance
to required quality standards.

Working with TCOE – Test, QA & RM resources to ensure schedule, quality,
and delivery are above expectations

Working with various Enterprise Teams, including Business and IT areas,
to develop, implement, and maintain QA standards and reviews to monitor quality
of delivery

Working with TCOE and various Enterprise Teams to Define & standardize Test
Strategy for PBM Implementations, develop End to End Test strategies, and
develop Test Methodologies for Functional/ Unit Testing

Ensuring Test Metrics & Measurements are maintained and reported to bother
internally and externally to the client

Ensuring all Quality Gates are successfully completed

Completing Executive Status reports, distribute, and present both internally
and externally

candidates will demonstrate the following:

* Powerful Communication:

The ability to communicate
effectively and succinctly with a diverse range

of constituents, both
verbally and on paper, and with all levels of an


* Team Leadership: A highly
developed ability to manage, develop, and

mentor more junior team
members to successfully evaluate complex

business opportunities

* Initiative: Ability to
think creatively and manage and deliver and break

down barriers with
limited guidance and coaching and to proactively

develop and present
potential solutions

* Influence: The ability to
foster effective working relations with

and persuade diverse
business leaders based on fact and reason with an

emphasis on achieving
tangible results

Required Qualifications
7+ years of progressive experience in Management and Quality

Willingness to travel up to 25% as needed for presentations, project
collaboration and client meetings

Working knowledge of Microsoft Office applications including Word, Excel, Power
Point and Access.

Preferred Qualifications
PBM experience is desired. Experience with, Visio, and MS
Project also a plus

Bachelors Degree is required. Project Management Professional (PMP)
Certification is preferred

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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