Job Description Join the Coram/CVS team as a PatientIntake Coordinator and you will support the branch with theinitial admission of patients onto service with the Company. In this role, you will maintain communicationand workflow between the branch, Sales staff, Insurance Verification team, andreferral sources, helping to ensure new patients are receiving excellent care whileon our services.
As a Patient Intake Coordinator you will…
* Process orders from referral sources and patients, responding tophone and fax inquiries, and resolving patient complaints.
* Assess patient needs and document referral requests for coordinationof care.
* Provide information pertaining to equipment supplies and services toapplicable departments in order to bring a patient on service with the Company.
* Coordinate with the Insurance Verification Team to process patientdetails and collect benefit coverage information.
* Relaying insurance coverage to referral sources and patients anddiscuss forms required for billing with patients.
This is a full-time, permanent, benefited position andis NOT through an agency. Typical workhours for this role are Monday – Friday, 8:00AM – 5:00PM , with an opportunity for over-time per business need.
Challenge your healthcare training or current administration knowledgeand customer services skills to make a difference in a patient’s life bysupporting new patient referrals and admissions. Individuals who can balance compassion andkindness with professionalism and customer service will thrive in thisposition. Become part of the CVS Healthfamily by joining a growing sector of the healthcare industry, offering arewarding career and opportunity for advancement.
Coram CVS/specialty infusionservices is a Fortune 7 company and national leader in the home infusionand enteral fields. This is uniquely rewarding opportunity putting your skillsand experiences to work supporting an innovative specialty pharmacy operation.
Learn more about us: https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos
Required Qualifications * Minimum two years experience in customer service.
* Minimum two years experience in healthcare.
* Minimum one year experience working in
Microsoft Office, specifically Excel, Outlook Preferred Qualifications * Experience working with healthcare insurance.
* Experience with medical terminology.
* Experience working in a pharmacy setting.
* Ability to work in a team environment.
Verifiable High School Diploma or GED is required.Business Overview
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/