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Job Title :
Senior Analyst - Contract Operations
Job ID :
Location :
IL - Northbrook
Street Address :
2211 Sanders Road
Category :
Description :
Job Description
Among the Senior Analyst - Contract Operations key responsibilities are monthly guarantee reporting, financial reporting, which includes but is not limited to reconciliation of payments made through financial systems as well as identifying potential future risk based on past performance. Additionally, the Senior Analyst - Contract Operations must be able to analyze operational data to identify areas for improvement either operationally or contractually as well as to estimate probability of guarantee failure.

Senior Analyst - Contract Operations is also responsible for reviewing Performance Guarantee requirements in Request for Proposals (RFPs) and Request for Renewals (RFRs) for prospective and existing clients and providing a response within the pre-determined due dates.

Senior Analyst - Contract Operations position requires working with business owners to review guarantees and assess risk, obtaining operational approval of non-standard guarantees, obtaining operational results and evaluating the data to ensure it is relevant and reliable as it relates to the respective guarantee. The position is responsible for interacting with, and resolving sales, legal, operational business owner and client concerns and issues, via telephone and email, ranging from routine to complex, as they relate to establishing and measuring of performance metrics and our contractual obligations.

Required Qualifications
- 2+ years of professional work experience required. Experience specifically coming from finance, accounting, or other related fields strongly preferred
- 2+ years of MS Excel experience
- 1+ years of MS Access experience, either academically or professionally

Preferred Qualifications
- 3+ year of experience in a corporate environment.
- Knowledge of the PBM/Medical Industry
- Detailed understanding of financial statements
- Strong customer service orientation skills
- Strong quantitative and systems skills
- Ability to work independently or in a group
- Excellent verbal and written communication skills
- Attention to detail and strong project management skills required.
- Prioritization skills to effectively ensure all proposal and reporting obligations are met on time with accurate results.
- Flexible and responsive to unexpected requests and be able to adhere to both known and unexpected deadlines with quick turnaround.

Bachelor's degrees strongly preferred. Verifiable HS Diploma or GED required.

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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