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Job Title :
Sales Operations, Advisor
Job ID :
Location :
AZ - Scottsdale, IL - Northbrook, TX - Irving
Street Address :
9501 E Shea Blvd
Category :
Description :
Job Description

Are you an innovator self starter? Do you want to make a difference? Are you in search of a challenge? If you feel this describes you, please read about our company and position below! CVS Health is an American retail pharmacy and health care company headquartered in Woonsocket, Rhode Island. CVS Health has numerous successes and accomplishments. We are the #7 revenue company on the Fortune 500 list. We have over 9700 retail locations throughout the US, Puerto Rico and Brazil and employee over 250K employees. We are a creative company that is trying to reinvent pharmacy to help people on their path to better health.

The Sales Operations Advisor is responsible for running sales support tool improvements and sustaining activities. This position is not responsible for leading direct reports but may handle contractors or junior members of the of the team as related to projects. Position reports to the Director of the Strategic Sales Solutions team.

As part of the Sales Department, you will be part of a creative and aggressive initiative aimed at transforming health care and pharmacy incorporating new information technologies and channels. We are looking for someone that has drive and can work cohesively with their colleague

Minimal travel required (less than 10%)

- Working with business partners and subject matter authorities across multiple functional areas to define overall application requirements and design considerations.

- Handling data integrity within sales applications using analysis and data management tools.

- Developing operational decision support tools including executive dashboards and reports.

- Leading projects across business and IT functional areas adhering to time, budget, and scope constraints.

- Aligning process needs with application capabilities, improving processes as required.

- Supporting business needs through a consultative approach, ensuring our internal and external client’s needs are being met and are aligned with CVS Health's goals and values.

Required Qualifications

1. 6+ years of meaningful experience that includes: a minimum of 3 years’ experience in a position required to do problem solving, problem analysis and creative solutions and a minimum of

2. 1+ year of experience in leading moderate to complex business process projects.

3. Experience with employee productivity tools including, but not limited to Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Sharepoint) and Web meeting application

Preferred Qualifications
Ability to prioritize multiple assignments and meet deadlines.

1. Understanding software development methodologies and is proficient with Project Management processes and related tools.

2. Data analysis and data integrity experience.

3. Able to identify, assess and resolve complex business problems/issue/risks and facilitate issue resolution and risk mitigation.

4. Proven consulting, training, communication, and meeting facilitation skills.

5. Effective written and verbal interpersonal skills.

6. Able to effectively interact with all levels of management

7. Pharmacy Benefit Management (PBM) experience.

8. Microsoft, Tableau or similar Business Intelligence application experience

9. or similar customer Relationship Management application experience Familiarity with process mapping, process improvement, and root cause analysis concepts

10. Formal Project Management training and/or certification.


Bachelor's degree is required; equivalent work experience may substitute.

Advanced degree in healthcare-related studies (MHA, MPA, RPh, etc)

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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