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Job Title :
Medicare Billing Support Manager
Job ID :
Location :
CO - Centennial
Street Address :
12450 E. Arapahoe Road Ste A1
Category :
Customer Service|Management
Description :
Job Description
Coram/CVS Health has an exciting opportunity to work for the industry leader and largest home infusion company in the country as a Medicare Billing Support Manager!

As a Medicare Billing Support Manager, you will support the Enteral Nutrition division by leading and developing a large customer service team to ensure patient records and files are accurate for Medicare billing purposes. This is an exciting role where you'll have the ability to make a difference in patients lives by ensuring the claims submission process is not delayed. Qualified candidates must have excellent written and verbal customer service skills and advanced computer skills in order to interact with key stakeholders and patients.

Key responsibilities:

* Manage team that handles RX requests and insurance verification.
* Assist team with researching patient accounts and orders to find what is needed in order to meet Medicare requirements.

* Ensure team is following up with patients and Physician's offices in order to get required documentation for billing.
* Perform quality control checks on patient accounts to determine if all required documentation is correct and on file.
* Maintain open and ongoing communication with departments and branch offices.
* Develop corrective action to resolve deficiencies and/or improve results.
* Manage hiring, coaching and performance management reviews to ensure team benchmarks are achieved.

Coram CVS/specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.

Learn more about us by visiting the links below: or

Required Qualifications
* Minimum 3 years of customer service management experience
* Minimum 3 years experience managing in a metrics-driven environment
* Proven ability to hold large teams accountable for results
* Proficient to advanced PC skills including MS Office, specifically Excel, Outlook and Word.

Preferred Qualifications
* Experience working with healthcare insurance and/or medical billing.
* Experience in Enteral Nutrition
* Advanced degree

Bachelor's degree or equivalent experience.

Business Overview
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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