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Job Title :
Manager, Customer Growth and Personalization Analyst
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Description :
Job Description
CVSHealth is embarking on a journey of evolving its world-class personalizationand loyalty program, ExtraCare. ExtraCare is a top organizational initiative,already seen significant investment. The current focus is optimizing ourpersonalization strategy. We are looking for top talent, to join our existingteam in supporting this exciting initiative.

The Associate Manager, Customer Growth andPersonalization Analyst, will be the analytical and financial expert on theteam. This person will be able to make ad hoc models in Excel and be able toshare analytical information with third parties. They will also be comfortablewith reoccurring tasks like analyzing campaign results and financial reporting.

As a team, we arealways keeping the customer and business top of mind, while developing insightsto identify growth opportunities. This position plays an integral role on ateam, helping create the business case and find insights to support theinitiatives.

Required Qualifications

  • 3+ years’ experience in either a Data-driven Marketing, Strategy, or Finance Department.
  • 3+ years’ experience in MS Office Suite, specifically Excel including knowledge of functions such as VLOOKUP, SUMIFS, CONCATENATE are required. Proficient in building models, utilizing error checks, and sharing analytical that information with third parties.
  • Ability to understand finances, forecasts and budgets.
  • 1+ years of Microsoft PowerPoint experience.

Preferred Qualifications
  • Preferred experience writing Microsoft Excel Macros.
  • Intellectual curiosity, with a desire to understand performance and strategies.
  • Creative problem solver who can incorporate new learnings.
  • Excellent communication skills, both written and verbal.
  • Ability to multi-task a variety of initiatives/projects to deadlines, in a fast-paced environment.
  • Ability to navigate effectively through ambiguity.
  • Planner; capability to look around the corner to determine risks and mitigating strategies.
  • Strong work ethic and ability to work well independently or in a team environment.
  • Self-motivated, high capacity individual with proven successes in performance-driven teams


Bachelor's Degree in Business, Strategy, or Finance, preferred. Verifiable High School diploma or GED is required.

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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