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Job Title :
Manager, Omnichannel Business Planning
Job ID :
Location :
MA - Boston
Street Address :
116 Huntington Ave
Category :
Information Systems
Description :
Job Description
CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the ground floor of digital innovation that aims to reinvent what a pharmacy and a health care company can be.

As Manager, Omnichannel Pharmacy Business Planning you will support the work to define the digital roadmap for
accelerating growth in Retail Pharmacy and Omnichannel Fulfillment roadmap. You will work closely with Retail and Digital business partners to identify short-term and long-term opportunities, build business cases, help gain senior
leadership support and track projects from concept to pilot implementation.

Support business planning for Retail Pharmacy and Omnichannel Fulfillment digital projects by partnering with
project leads and cross-functional teams to identify unmet customer needs, design actionable digital solutions, build business cases and ROI models, and prioritize investments decisions with senior leadership

Proactively identify new insights using customer research and market analyses to support the Retail Pharmacy and
Omnichannel Fulfillment vision

Partner with the Digital Strategy & Business Development group to translate long-range direction into 1-2
year priorities

Heavily support Digital teams with budget planning and interfacing with Finance

Partner closely with analytics team to establish relevant scorecards, metrics and measurements to support the broad
digital front-store strategy

Track projects to measure value delivered vs. plan, and year-to-go forecasts so as to ensure projects are on track and adjust expectations and forecasts as needed

Required Qualifications

- 3+ years in a strategy/business planning role with experience in problem resolution, developing and communicating
a sound business plan both written and orally, and developing high-quality high-output PowerPoint communication.

- hands-on experience tracking project deliverables and year-to-go forecasts.

- 3+ years in an analytical role requiring synthesis of goals and vision into an actionable plan of attack.

Preferred Qualifications

- Experience with IT/digital project management and/or product development (ideally with consumer-facing digital products)

- Experience with financial reporting in the context of a large organization

- Management consulting experience

Bachelors Degree or equivalent experience required, Masters preferred

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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