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Job Title :
Senior Consultant - Pharmacy Operations
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Pharmacy Operations - Retail|Strategy
Description :
Job Description
The Senior Consultant, Pharmacy Operations Process Innovation, will be a vital contributor to a team focused on the maintenance and growth of the innovative CVS delivery programs within the Retail Pharmacy business.

A unique challenge of this role will be to support sustainable and effective programs that focus on keeping medications in stock for our customers while balancing processes that are easy for pharmacy colleagues to execute, and ultimately achieving favorable financial performance at a corporate level. Some key areas of focus will include improving the accuracy of inventory balance in the pharmacy, strategically reducing inventory management costs, and improving utilization of in-store product.

Primary responsibilities of the Sr. Consultant:
· Engage with cross-functional groups in the development of new processes, refinement of existing programs and resolve issues encountered by the team
· Create solid business cases that determine the value and risks associated with new processes and refinement of current processes
· Prepare materials and presentations in a way that can be easily understood by others who may not have the same background or expertise
· Structure effective pilots including identifying pilot stores, determining measurement criteria, establishing timelines, and interpreting and communicating findings
· Act as business lead for projects requiring IT changes and support

This position requires strong analytical, communication, and collaboration skills to be able to influence our store teams, field leadership, and internal business partners. This position will routinely interact with the following groups: Pharmacy Operations, Inventory, IS, Compliance, Loss Prevention, Legal, Pharmacy Merchandising, Quality and Safety, and Field Leadership. The candidate must also possess the ability to think creatively and be a self-starter with limited guidance and coaching and to proactively develop and present potential solutions.

Required Qualifications
1+ years of Operational Process Innovation
1+ years of experience assessing complex processes to identify areas for improvement for business impact.
1+ years of experience identifying and defining business problems and issues, and developing strategic, analytical, and financial frameworks to conduct analysis and/or measure success.

Preferred Qualifications
Operational Process innovation experience in a Pharmacy setting (Retail, PBM, LTC – 3+ years)

Bachelor's Degree

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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