Job Description The Senior Manager role is a critical leadership position driving growth within CVS Pharmacy’s Retail Pharmacy Growth department. In this position, you would be responsible for delivering operational excellence, leading workflow integration and improvements for new retail pharmacy services.
In this position you will lead a team of direct reports and work with business partners across the enterprise to design, development, test and launch a new workflow system to support continued growth in the retail pharmacy setting, specifically multi-dose packaging. In this role, you will also provide leadership oversight of the Care 1-on-1 team. This portfolio will include leading those products already committed for deploy ment and leading the identification and testing of new service opportunities and process improvements.
Responsibilities will include: Provide leadership to a team to deliver better care for patients with complex medication regimens and their caregivers Engage with internal and external partners with an interest in the multi-dose packaging product and/or the Care 1-on-1 team Develop and enhance the go to market strategy and competitive differentiation for multi-dose packaging P&L and operational ownership of the multi-dose packaging pharmacy Lead the diagnosis, solution development, planning, execution and measurement of new products and services associated with multi-dose packaging and/or patients with complex medication regimens Lead the Care 1-on-1 strategy with a key role in optimizing and enhancing the support model and operations
To be effective in this role, you need the following skills:
Ability to think strategically and with a customer-centric point of view
Strong leadership skills and experience with inspiring pharmacy teams to deliver extraordinary service
Organized thought process to develop creative solutions to business challenges
Experience with the development, testing and execution of product offerings Demonstrate a real passion for developing high-performing teams
Demonstrate strong business insight and mature decision-making processes
Experience identifying connections between functional business units and factor them into decisions and plans
Excellent communication skills and executive presence
Ability to influence cross-functional and senior leadership
Required Qualifications Required Qualifications:
5+ years of demonstrated increasing responsibility roles in corporate or retail operational/ field environments
3+ years of demonstrated organizational skills (e.g. project management experience or managing cross-team/department initiatives with demonstrated success)
3+ years of leadership experience (direct report experience or equivalent experience without direct report)
Preferred Qualifications MBA preferred
Healthcare experience is extremely advantageous Education BS in Pharmacy or Doctor of Pharmacy required. Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
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CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/