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Job Title :
Digital Product Manager - Online Pharmacy
Job ID :
Location :
RI - Cumberland
Street Address :
1700 Highland Corporate Drive
Category :
Description :
Job Description

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the ground floor of digital innovation that aims to reinvent what a pharmacy and a health care company can be.

CVS/caremark is a $70+B organization that supports more than 25% of the insured US population. As consumers bear more healthcare costs; CVS/caremark is best positioned to support and influence patients in their chronic health management decisions.

The Digital Product Manager develops digital products, defines requirements and manages digital product features for Caremark Online Pharmacy and health digital tools, delivers to market and supports the market readiness and adoption strategies.

Primary Duties and Responsibilities:

70% Time - Develop and manage product life-cycle, including scope, business requirements and go-to-market strategy

20% Time - Continuous monitoring and analysis of product efficacy; strategic planning, research, and recommendation of future product enhancements

10% Time - Internal and external promotion/evangelism of product road-map

Responsibilities include:

· Develop business requirements for the enterprise digital pharmacy products

· Drive the scoping and definition process for new digital product concepts including business case, product specifications and prototyping

· Manage product road map deliverables

· Optimize and ensure superior member experience

· Work closely with IT , UX, pharmacy operations, legal, marketing, customer service, PR, and executive teams to bring products to market, develop and grow business opportunities

· Collaborate with technical, creative and business stakeholders to ensure timely and accurate product implementations

· Support go- to-market planning and engagement to gain successful product adoption

· Work with appropriate partners to extend pharmacy solutions across all appropriate digital channels.

Required Qualifications
Bachelor's Degree and a minimum of 5+ years of experience in product development within a digital setting.

5+ years of experience partnering with multiple groups

(Engineering, Design, and Project Management) to deliver products/services.

5+ years of experience in roles requiring strong

communication and interpersonal skills.

5-8+ years of experience using quantitative skills with

the ability to use hard data and metrics to back up assumptions,

recommendations, and drive actions.

5+ years of experience in roles which require initiative

to drive projects, tenacity to delivery results in a complex environment, and

the ability to manage across many projects.

5+ years

of experience demonstrating the ability to understand and discuss technical

concepts, manage trade-offs and evaluate opportunistic new ideas with internal

and external partners.

Preferred Qualifications

Ability to work in a deadline-driven work environment, attention to detail, and ability to multitask/prioritize workload

Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives

Strategic approach to problem resolution as well as the ability to develop and communicate a sound plan

Demonstrated ability to understand and discuss technical concepts,

manage tradeoffs and evaluate opportunistic new ideas with internal and

external partners

Demonstrated ability to work cross-functionally

with engineering, design, and project management counterparts to deliver


Strong analytical and quantitative skills;

ability to use hard data and metrics to back up assumptions,

recommendations, and drive actions

Ability to be decisive in ambiguous situations

Bachelor's Degree Required

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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