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Job Title :
IT Business Analysis Manager
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Information Systems
Description :
Job Description
We are seeking an IT Business Analysis Manager with CVS Health's Retail division which is motivated by our purpose to "helping people on their path to better health” by making innovative and high-quality health and pharmacy services safe, affordable and easy to access. Reporting to the Senior Manager Business Analysis, you will lead a team of BA's in their execution of projects and initiatives that fall under the Business Analysis organization.

You will play a key leadership role in Business Problem Solving and should have the ability to take ambiguous, complex business problems using research plus business assessment capabilities to define the problem, drive new ideas, define the requirements, and recommend actionable next steps. Reporting to the Senior Manager Business Analysis, you will lead business analysts as well as full time/contract employees in their execution of projects/initiatives that fall under the Business Analysis organization.

Additionally, you will guide business and cross-competency teams with completing tasks related to business solution planning, business case development as well as documenting and leading customer requirements throughout the development life-cycle. This includes requirements definition, requirements analysis, business process analysis; requirements change management, use case and business process modeling, logical system and data design and high level estimating.

Additional responsibilities include:

-Leading the development of requirements and specifications for application enhancements and upgrades.

-Participating in budgeting and quality improvement activities for the organization.

-Working with business representatives, project management and dynamic information systems teams to develop and implement the specific technology and architecture necessary to deliver business solutions

-Hiring, training, and supervising staff Participating in organizational activities related to assign resources, lead and mentor team members through strategic deployment, development and performance management

-Analyzing and organize business analyst operations and procedures as well as serve as an advocate for process improvement initiatives.

-Partnering with other resource coordinators to source and share resources for effective resource utilization.

-Supporting the Test effort validating requirements test coverage in Test Strategies, Plans and Scenarios.

Required Qualifications
-Minimum of 5 years of in application development (SDLC) specifically focused on requirements & analysis phase and managing a large team of direct reports focused on multiple small to medium projects or major components of a large program.
-Minimum 5 years experience handling customer requirements or demands effectively, meeting deliverable dates, leading a work group(s), driving process improvements and directing customer contact.
-Experience in a role utilizing exceptional skills related to BA standard methodologies and team leadership; validate experience forming a team of effective Business Analysts is required.
-Minimum 8 years with Microsoft Office tools (Word, Excel, Project, PowerPoint, and Visio)

Preferred Qualifications
-10 years overall experience Retail, Pharmacy, or Healthcare knowledge highly-desirable
-Experience with process improvement concepts a plus
-Technical and development background a plus

-Bachelors' Degree in Computer Science, Information Systems or HE Diploma/GED accompanied by adequate years of related work experience required.
-MS or MBA preferred

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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Our culture

CVS Health core values of Innovation, Collaboration, Caring, Integrity, and Accountability not only support our purpose of helping people on their path to better health for our customers and patients, but they also apply to how we support our more than 250,000 colleagues. You will find our culture at CVS Health, and our leaders encourage personal and professional growth.

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