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Digital Merchandising - Program Manager

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Job ID: 538967BR
Business Area: CVS Health
Primary Location: RI ‒ Cumberland
Job Type: Full Time
Job Category: Program Management, Digital
Clinical Licensure Required: N/A
Location Code OF393
Position Summary:
The Manager of Digital Merchandising will support execution and development of an omnichannel merchandising strategy that supercharges a high growth channel. As an extension of the front store team, this individual will execute and define strategies that create multi channel customer behavior, drive higher share of wallet and higher lifetime value.

Specific responsibilities include:
• Lead strategy for key digital merchandising initiatives
• Manage weekly digital circular experience and elevate experience to increase customer engagement
• Analyze and optimize omnichannel prices across categories in partnership with Pricing team
• Lead CVS auto-replenishment business development including promotion and product innovation
• Develop promotional strategies across key customer segments that drive increased conversion and maximum profitability
• Partner with analytics and optimization teams to synthesize complex web data, product performance and voice of customer data to form actionable insights to accelerate growth


Required Qualifications:
Required Qualifications include:
• Deep B to C knowledge in a retail environment
• Exceptional relationship building, collaboration and influencing skills
• Strong interpersonal skills and ability to effectively communicate rationale and needed courses of action to engage diverse audiences
• Track record of successfully managing new business development in a dynamic environment
• Entrepreneurial, out-of-the-box thinker who is intellectually curious with a strong work ethic
• Ability to multitask, adapt to changing priorities, be decisive under ambiguity, and meet tight deadlines
• Strong analytical and merchandising skills
• Deep B to C knowledge in a retail environment
• Exceptional relationship building, collaboration and influencing skills
• Strong interpersonal skills and ability to effectively communicate rationale and needed courses of action to engage diverse audiences
• Track record of successfully managing new business development in a dynamic environment
• Entrepreneurial, out-of-the-box thinker who is intellectually curious with a strong work ethic
• Ability to multitask, adapt to changing priorities, be decisive under ambiguity, and meet tight deadlines


Preferred Qualifications:
Experience in at a leading technology company or strategy consulting firm a plus


Education:
• Bachelor’s degree, preferably in business, economics or similar quantitative fields
• MBA a plus


Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/
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