Embracing Growth: A Journey from High School Shadowing to Leadership Development at CVS Health

Matt D.

Account Associate – GMDP Colleague

My journey at CVS Health began in high school with a simple letter. To complete a high school requirement, I sent a letter to the former CEO of CVS Health asking to shadow him (which looking back, was a bold move). While I couldn't shadow him directly, he made sure I had an opportunity to interview executives and job shadow the former Chief Marketing Officer, which sparked my fascination with the company's dedication to patient health.

This experience ignited a passion that led me to apply for an internship several years later, and eventually a position within the General Management Development Program (GMDP). The GMDP offers a structured yet flexible path for development. As a young professional still trying to determine my interests and career aspirations out of college, the variety of experiences provided by the program has been a perfect fit for me.

With three, 13-month rotations, including an internship, I’ve been exposed to various facets of the enterprise, from care management at Aetna to account management working with commercial accounts. The program not only provides hands-on experience but also valuable interactions with company executives. They offer a ton of support but also push you out of your comfort zone at stages, which is a necessary part of growth and development.

There’s a real emphasis on personal development, too. In my early weeks here, the company sponsored my New York state insurance agent licensure, so I could better understand the products we sell and ethical standards that govern our work. Within the program, we have completed courses on business acumen, data visualization and storytelling, and executive communication. I’ve also earned the "Professional, Academy of Healthcare Management" certification through America’s Health Insurance Plans (AHIP).

Our program sponsors challenge us to have conversations with leaders at each business we rotate through, which has given me invaluable perspective into the leadership mindset at CVS Health. The GMDP is shaping agile future leaders, empowering them to adapt to our evolving business world. I strongly believe it’s fostering these qualities in me.

As someone charting a unique path at CVS Health, I want to share reflections on growing a rewarding career here as an early-career professional:

Your network is essential. My biggest piece of advice for new professionals is to meet with as many people in the company as possible. The person next to you might have insights or solutions crucial to your project's success. Every colleague comes with a unique experience and perspective. Playing into each other’s strengths improves the quality of your work and the overall colleague experience.

Be present. I believe in the value of showing up to the office and headquarters. I’ve met and had conversations with numerous executives this way. They remember your face, which is valuable as you look to grow your career within the company. As early career talent, these executives value your opinion and make a point to gain your insights.

Always come with a possible solution to a problem that you bring to your manager. Even if it’s not right, it helps them understand your thought process, and demonstrates strong initiative. And, go to your boss early—before the problem becomes too difficult to solve!

Reflecting on my journey at CVS Health, I feel immense gratitude for the opportunities that have shaped me and genuine excitement for the path ahead as I step into my final rotation as Manager of Retail HR Strategy. The unwavering commitment to our customers and the dynamic nature of our work make this an extraordinary place to grow, thrive, and continue making an impact. I’m eager to see what the future holds.

Every member of #TeamCVS contributes to a greater sense of purpose. If you're looking for a workplace that values compassion, embraces challenges, and champions career growth, then CVS Health is the place for you. Join us on our journey of growth and making a positive impact on the people we serve.