Retail Operations, a life-changing career in health care

The mission of our Retail Operations Team at CVS Health is to make a difference in the experiences that matter most to our retail colleagues today, and in the future. Join us on this mission-critical endeavor, filled with purpose and innovation! We’re currently hiring talent for a variety of roles under major business lines such as Retail Store Operations & Business Support, Managed Care, Pharmacy Innovation & Engineering, Retail Customer Experience, Pharmacy Practice Innovation & Advocacy, strategy & business development, and pharmacy professional services.

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Retail store employee talking to a customer

Pharmacist/District Leadership

We are looking for individuals with experience in retail pharmacy operations, process improvement, retail leadership, or related field. Skills include ability to identify solution types that are evolutionary and disruptive, develop high performing teams, drive efficient and effective planning processes with strong project management discipline, ability to influence at all levels and strong communication skills, including presentation skills.

Retail store employee talking to a customer

Licensed Pharmacists

If you are a licensed pharmacist with experience in retail or clinical pharmacy, patient safety or related field, this is the role for you.

Skills include proficiency with Microsoft Office Suite, strong written and verbal communication skills, analytical and creative problem-solving skills, ability to identify innovative solutions to obstacles and barriers.

Retail store employee talking to a customer

Store Colleagues

Experience in a retail setting, as a pharmacy technician, pharmacy cashier, front store cashier/supervisor or manager with a passion for healthcare, customer service and improving the colleague experience. Skills include proficiency with Microsoft Office Suite, analytical and creative problem-solving abilities, ability to develop high performing teams and key talent, and strong project management skills.

Retail store employee talking to a customer

Strategy/Consulting

Do you have experience as a product owner, business analyst, project manager, consulting, IT or related field? Skills include the ability to identify and define business problems and issues, and develop strategic, analytical and financial frameworks to conduct analysis and/or measure success, the ability to comprehend and assess complex processes and workflows to identify vulnerabilities or areas for improvement.

Retail store employee talking to a customer

Analytics

We are looking for individuals with experience as a Product Owner, Business Analyst, Project Manager, Consulting, IT, data analytics with expertise using MS Excel, SQL, Tableau and/or other data analytical tools. Skills include analytical and creative problem-solving, identifying solution types that are evolutionary and disruptive, strong project management skills with the ability to drive efficient and effective planning processes.

Retail store employee talking to a customer

Data/Industrial Engineering

Searching for talented individuals with experience in industrial engineering, workforce planning or another related field.

Skills include analytical and creative problem-solving, ability to develop data-driven, evolutionary, and disruptive solution types, strong project management skills, effective verbal and written communication skills across all levels of an organization.

Celebrating our culture

Our goal is to drive a culture that embraces diversity, equity, and inclusion within retail operations. Having a workforce that represents the communities we serve will allow us to create a better experience for our customers and our colleagues.

Hear from Joseph from our Retail Operations organization, talk about the focus on Diversity at CVS.

Enjoy the rewards from bringing your heart to work. 

Here are a few benefit highlights—and, there’s more to love than listed here.

  • Comprehensive benefits offered, include medical, Rx, dental, and vision.
  • From paid holidays, vacation, and breaks to sick time, we even offer four weeks of paid parental leave for parents after one year of service.
  • 401(k) savings plan with $-for-$ company match up to 5%, after one year of service with at least 1,000 hours. Stock Purchase Plan with 10% discount.
  • 30% off discount for CVS Pharmacy store brands; 20% off other non-sale items in store and cvs.com.
  • Tuition reimbursement, paid training programs, career advancement opportunities, and more!