Job DescriptionThe Client Registration Sr. Analyst position requires an ambitious, motivated and eager individual, looking to work for an industry-leading, Fortune 7 company. The position is a part of our Revenue Cycle Operations department, a dynamic and skilled group, which manages the Finance Registration for all new and existing client implementations within CVS Health’s Caremark PBM business. The Sr. Analyst will play an instrumental role in the success of our Client Registration team, as we help people on their path to better health.
A successful candidate will display curiosity, creativity and technical acumen, which will allow them to research data while finding process efficiencies along the way. You will delve into various requests, and provide analysis of client setup that could change at a moment’s notice.
The candidate must be able to work individually, as part of a team, and across departments to deliver on key enterprise initiatives. Assist team members with client requests and ensure they are processed accurately and completed in a timely manner. They will work with clients and internal business partners on requests or issues related to their financial implementation by taking lead and resolving any barriers. They’re also able to interpret the contract and translate it into an executed operational process. The individual will be required to implement new client setups, as well as, any client pricing changes within our financial system. The Sr. Analyst will also create and maintain audit documentation, which will be reviewed by a peer and signed by Management and provided to business partners as requested.
The Client Registration team is an exciting fast-paced environment where every single day is rarely the same as the previous. We highly value excellent customer service, and aim to provide extraordinary service. Our team is responsible for almost all Client Registration across the entire PBM, which means we have a tremendous responsibility and are often the outward facing part of the company. This gives us a fantastic opportunity to shine and leave our customers with a positive opinion of CVS Health.
Required Qualifications - 2+ years’ experience in a fast paced, professional dynamic work environment
- 2+ years' experience with Microsoft Excel, preferably with experience using functions such as; Pivot Tables, VLookup, Filters, Macros, etc.
Preferred Qualifications- Strong attention to detail and analytical skills - Strong customer service skills and the ability to work independently or in a group - Excellent verbal and written communication skills. - Ability to build strong relationships with other teams within the company and be able to adapt to change - Ability to prioritize effectively to ensure all clients are implemented timely and accurately - Self-starter, goal- oriented, ability to manage multiple assignments with strict deadlines
- PBM and/or Healthcare experience is a plus
- 3+ Years' SQL and data mining experience
- Experience completing SOX audit testing
Education Verifiable Bachelor’s degree or equivalent experience required
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
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CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/