Job DescriptionNon-adherence to prescription drug therapy is a serious
national problem, responsible for $300B of excess medical costs. The US Surgeon General said that “Drugs don’t
work for people who don’t take then.” If
you want to be part of the solution to this critical problem, consider joining CVS
Health, a Fortune 7 Pharmacy Innovation company, where clinical, analytic,
behavioral and operational approaches to improving adherence are developed,
tested and continually improved. Our
analytic development organization is recruiting an experienced, enthusiastic,
and innovative leader to join the effort of understanding and resolving
non-adherence and helping people on their path to better health. In this critical role, you will work closely
with multiple analytic and business partners, leading a group of analytics
professionals, to deliver a range of analytic solutions to help enable
data-driven decision-making to influence patient, caregiver, and prescriber
experience and outcomes related to CVS Health programs and services. You will focus on analytics understanding
adherence existing and emerging adherence patterns, drivers and barriers of
adherence, and on developing analytic and business solutions aimed at improving
The essential roles and responsibilities of the role are to:
- Partner with product innovation and management
leaders, as well as clinicians, sales and marketing partners to identify
existing and evolving business needs which can be effectively solved with a
variety of analytic approaches.
- Engage with executive leadership to identify
areas where analytics can drive business value, frame business problems into
analytic questions, and translate analytics into business value.
- Develop and execute a prioritized analytic
strategy to address the business needs and partner with analytic leaders from
the Enterprise Analytics organization and IT as needed to deliver on the
- Oversee coordinated and consistent analytic
support of adherence-driving initiatives across PBM, retail, and specialty
areas of the enterprise.
- Partner with advanced analytics leaders to envision,
define and deliver advanced analytic solutions to drive enhanced utilization
management outcomes, such as case volume forecasting, automated outlier
detection, predictive modeling based on artificial intelligence and machine
learning techniques, population segmentation and risk stratification.
- Deliver analytic solution methodologies and
capabilities to enable automated insight generation and reporting, such as identification
and closure of data gaps, metrics and measurement methodology development,
design and prototyping of self-service reporting and data visualization
solutions, and adhoc analytic studies.
- Leverage core pharmacy and medical claims data
as well as identify and utilize other data sources (EMR, lab results, clinical
data and notes, consumer purchasing data, digital engagement data, etc) to
provide actionable and relevant and timely analytic insight.
- Recruit, lead and develop a staff of Master’s
and PhD level analytics professional, defining team and individual goals,
managing performance and providing onboarding support and ongoing mentorship.
- 10-15 years
of progressive experience in the analytics field.
ability to establish and maintain collaborative relationships with analytic
and non-analytic business partners, including executive leadership, in order
to elicit business needs and formulate, propose and refine analytic solutions
in order to meet the business needs and to drive efficiency and effectiveness
improvements and business value.
building and leading project teams in a matrix environment.
team leadership and management experience, with ability to recruit, engage
and develop staff with advanced degrees and diverse backgrounds and in
different geographic locations, ability to allocate resources based on
priority and skill level, strengths, and area of expertise; ability to train
and mentor junior colleagues.
understanding and hands-on experience with a variety of analytic processes
and techniques, including health economics outcomes research, measurement
methodologies development, hypothesis testing, statistical significance
testing, modeling and machine learning.
understanding and hands-on experience working with large data sources,
particularly administrative claims and clinical program data, focusing on
efficient data extraction from large databases, data manipulation, and
setting up optimized summary data layers.
written and oral communication and data presentation skills, with ability to
tailor the communication style to the right audience, from the analytic
professionals to the senior business leaders.
project management skills with ability to lead and engage in multiple
projects and initiatives and appropriately prioritize one's own time as well
as that of the direct reports and contributing resources.
understanding of the healthcare administration landscape and CVS Health
business model, including patient and payer concerns, as well as the
operational considerations in support of the business objectives.
hands-on experience with SAS, SQL, Python, R, Tableau and other data,
statistical and data visualization tools and techniques, and ability to
investigate and adapt emerging analytic tools and solutions into the analytic
standard operating procedures.
- Management consulting experience a plus.
- Project management experience a plus.
- Working knowledge of pharmacy benefits
utilization management programs, such as prior authorization and step therapy,
with understanding of the underlying clinical consideration
degree in a related discipline, such as epidemiology, public
health, statistics, biostatistics, health economics, pharmacy or related field,
or MBA with training in statistics and health services utilization analytics. Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/