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At CVS Health, data drives our success. Join us and help find new ways to interpret, test, model and analyze information and ultimately help people on their path to better health.

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Empower Colleagues

Empower Colleagues

Across CVS Health, you’ll find data driving our decisions. We use it to better serve customers, plan expansions, add new products and help people on their path to better health. With your skills and curious mind, you’ll work directly with colleagues across our lines of business to develop sophisticated analyses, models, and reporting tools, so they can access their own data and make better decisions. You’ll give everyone, from pharmacists to marketers the tools to do their jobs better.

2016 Analytics Summit
We brought together some of the top minds from CVS health and from the industry to talk about where analytics is today, and where we can take it in the future.

Understanding our Customers

Understanding our Customers

Every day, people interact with CVS Health in thousands of different ways. And we can capture the data from these interactions and use it to make a direct impact in their lives. We use it to optimize ExtraCare, the largest and most advanced retail rewards program. We use it to build bridges across data sets to help with medication adherence. And we use it to build tools and models to help create brand new services.

Improving Patient Health

Improving Patient Health

One specific example of data making a difference is in Specialty Medical Benefit Management. These patients have rare diseases and high cost medications. By looking deep into the data, we were able to learn more about who uses these kinds of plans and when they need medication, and gave them better access to treatments while helping plan administrators lower their costs. We worked together to streamline processes, connect different areas of our company, and ultimately deliver a solution that makes tough, expensive treatments easier and more affordable.

Better Health.
It's all about
the numbers.


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Join the CVS Health Talent Community

As exciting as these advances are, we know that we’re just scratching the surface at what data can help us do. If you want to drive the future of a Fortune 7 company using the most advanced tools anywhere, contact Sharon Muller or join our talent community. As part of the community you'll receive updates on new openings and news at CVS Health.

Contact Sharon Muller, our Analytics Recruiter

Explore our Analytics Disciplines

In Analytics Consulting Service (ANCS), we work closely with our Pharmacy Benefit Manager (PBM) clients to help them develop a comprehensive understanding of their pharmacy costs and utilization and what factors drive them. Using advanced analytics tools, we also help them lower costs or grow their business while creating the best benefit for their patients. Working in this dynamic, multi-disciplined group, you’ll need strong technical, financial and business skills as well as the ability to distill complex information into actionable insights.

One of the most exciting and interesting areas of analytics, Analytic Development is where you’ll work with business partners across CVS Health to derive deep insights on our customers and business process, and then develop automated tools, metrics, and advanced models to integrate those insights into business processes. Teams across our organization will utilize these tools to make data-driven decisions and your work will influence product development and help our operations partners give patients easier access to our services and help them on their path to better health. You must be a problem solver and creative thinker who can understand customer needs as well as translate those into actionable, repeatable business insights.

As the primary analytics tool for all of CVS Health Marketing, Customer Analytics works with stakeholders and data sources from all units of the retail business to help them understand how marketing and other initiatives drive changes in consumer behavior. This helps each business unit make strategic decisions within and beyond Marketing and gain a deeper understanding of patient and consumer behavior. You’ll use analytics tools ranging from propensity and time-series modeling, to a/b testing and data visualization. Strong technical skills in SQL/SAS are a must as is an ability to communicate complex analyses to non-technical audiences.

Working with many areas of CVS Health, our Enterprise Evaluation and Population Health Analytics (EEHPA) has two branches. The first uses epidemiology, biostatistics and health services research approaches to design and evaluate clinical programs and Enterprise initiatives. The Population Health branch develops analytic models to predict patient behaviors and models for population surveillance and intervention. Our employees typically have an advanced background in epidemiology, mathematics, economics, medicine, engineering, or health services research as well as a passion about data and improving health.

In ExtraCare Analytics, we strive to understand our customers and create marketing programs that deliver 1:1 personalized, relevant messages and offers to each customer. ExtraCare is one of the industry’s largest rewards programs and it’s driven by the insights and innovations of colleagues like you. You’ll work in a rapid-test and rapid-learn environment and focus on improving customer loyalty by using attributes and behavioral data to deliver the right offer to the right customer at the right time. We have a variety of analytics disciplines on our team, and are open to any industry backgrounds.

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Meet Our Analytics Community

  • Carrie Profile Picture

    Carrie

    Senior Director, Customer Analytics

    When you have the breadth and depth of data that we have at CVS Health – including loyalty card data, retail pharmacy data, and retail clinic data – there is no end to the interesting problems you can solve. For someone who loves data, this is a very big selling point.
  • Carrie Profile Picture

    Bob

    Chief Analytics Officer

    In Analytics at CVS you’re going to do meaningful work that impacts the lives of patients. You are going to use and challenge your skills, and develop new ones leveraging technology and unique data assets
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