Service Operations Team
This team joins our members on their health journey as we advocate for our member’s best health by helping them get the most from their benefits, building trust and always providing a clear path to care. Join our team and make a difference in the lives of our members!
Available roles include:
Customer Service Representative
Our customer services professionals are the face of our company to our members and providers. They provide targeted, personalized service based on a holistic view of the member, benefits, health information, and engagement. You will handle customer service inquiries and problems via telephone, internet, web-chat or written correspondence.
Claim Benefits Specialist
The Claim Benefit Specialist reviews and adjudicates claims. Claim Benefit Specialists have the opportunity to enhance and improve member satisfaction and retention by providing accurate and timely resolution in processing medical claims. You will be a key link in providing our customers with prompt, efficient, high quality claim service.
Bring your heart to CVS Health
We are looking for compassionate individuals who can help us deliver on our purpose: Bringing our heart to every moment of your health. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Take a look at these colleague videos to learn more about CVS Health.
Benefits include:
- Medical, Rx, dental, and vision
- Tuition assistance/reimbursement
- Paid time-off, holiday pay
- 401(k) retirement plan
- Employee Stock Purchase Plan
- Discount at CVS Pharmacy® stores
- Adoption benefits, parental leave
- Short-term disability
- And much more!
