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Be there in moments that matter
Whether big or small, every moment matters. Our exceptional health care and pharmacy customer care teams create heartfelt, personalized moments for our members and customers. Your passion can make a difference, one person at a time.
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Our health care professionals redefine the way health care is delivered every day. Joining this team means working alongside passionate individuals to expand your skills and knowledge. Most importantly, you’ll help patients navigate their health across every touchpoint – including their home, communities and through innovative technology.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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Aetna® Customer Service roles include:
- Service Advocate
- Health Concierge
- Claim Benefit Specialist
- Prior Authorization Representatives
- Complaint & Appeals Operations
- Customer Service Representative
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Here's a look at how you can progress your career on the Customer Care team:
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Your Family Life
Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
PHENOM BENEFIT
Benefits are more than pay, time off and 401k. We believe they should be more holistic – supporting every aspect of your life. See how we can better your life at Phenom Market.
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"The best thing about working at CVS is that it’s a big family. They truly help you – from the managers to the supervisors to your colleagues."
Tonya S.
Customer Care Representative
Customer Care Representative
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Heading
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Our Hiring Process
We’re committed to making our hiring process as seamless as possible. From searching jobs to preparing for an interview and receiving an offer, take a look at what to expect every step of the way.
Let's redefine health care together
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